FAQ

Where can I read more info to help me understand the different parts of a website?

Pocket Assistant is packing in as much knowledge as possible to help you understand everything there is to know about websites.

Our blog is where you can read everything we have gathered. GO TO THE BLOG NOW BY CLICKING HERE.

Can I add extra products after I purchase a plan?

Of course! If you want something else that is not in your current plan you may add extra products at any time.

If you want to add an extra product that is not listed please submit a support ticket here and someone from Pocket Assistant will get you a free quote.

Can I cancel my plan at any time?

No, once you sign up with a plan you cannot cancel your membership until your website is paid in full or you could face a website repossession.

Once your site is paid off you may cancel services at any time and migrate your site away from our servers. You can also downgrade your services after your website is paid off to a hosting-only plan.

If my website is repossessed, can I get it back?

This highly depends on the amount of time that has gone by. If you wait too long, your website and domain name could be sold off.

We encourage you to keep a tight communication as we will usually give you an extension in most cases. Getting an extension does accumulate interest charges and/or late payment fees.